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Spring Tide Restoration (843) 825-9092

24/7 emergency response · the Charleston Tri-County

When mold, water, or storm damage hits your Charleston home

Fast, documented restoration across the Charleston Tri-County — mold remediation built for Lowcountry humidity, emergency water extraction, storm and fire cleanup. We handle the insurance paperwork, too.

  • 24/7 emergency line
  • Insurance claims handled
  • Charleston & the whole Tri-County
Gas lanterns along Rainbow Row's pastel historic houses in Charleston
Documented for insurance photos & moisture readings, every job

Why the Lowcountry is different

Built for a humid, tide-and-hurricane coast

Charleston stacks the deck against dry houses: heat and humidity most of the year, king tides that flood streets without a storm, a hurricane season the city knows by name, and housing that runs from centuries-old peninsula homes to brand-new slab subdivisions. The result is the area's two biggest restoration problems — mold that keeps coming back, and water that never quite dries.

Our work targets the moisture source, not just the visible damage — because in this climate, the source is always still running.

24/7emergency line
12communities served
3counties covered
4restoration services

How it works

A clear process, start to finish

1

Call or request a callback

Tell the line what happened and where. Water and storm events run as emergencies — the clock matters in this climate.

2

Assessment on site

Moisture readings, photos, and a written scope of what needs to happen — before any work begins, so nothing surprises you.

3

Mitigate & restore

Containment, extraction, drying, removal — the right sequence for the loss, documented step by step as we go.

4

Insurance squared away

Documentation formatted the way adjusters expect it, and direct coordination with your carrier on covered claims.

Get help fast

Tell us what happened

Water, mold, fire, or storm damage — send a few details and we'll call you back to assess it. For active emergencies, calling is fastest: (843) 825-9092.

  • 24/7 emergency response for water & storm emergencies
  • We document everything for your insurance claim
  • Serving all of the Charleston Tri-County

What happens when you reach out

  1. Tell the 24/7 line (or this form) what happened and where — two minutes.
  2. We call you back fast to talk it through and set the on-site visit.
  3. Assessment first, in writing — work starts only when you say go.

We'll only use your info to contact you about this request.

Common questions

Answers before you call

Do you serve my town?

We cover the Charleston Tri-County — Charleston, Mount Pleasant, North Charleston, Summerville, Goose Creek, the islands, and the surrounding Charleston, Berkeley, and Dorchester county communities.

How fast can someone respond to an emergency?

Water and storm damage run as emergencies on a 24/7 line. The faster extraction and drying start, the less damage and mold you're left with — in this climate that clock is measured in days, not weeks.

Do you work with insurance?

Yes. Most water, storm, and fire losses are insurance claims. We document the damage with photos and moisture readings in the format adjusters expect, and coordinate directly with your carrier on covered claims.

Why is mold such a big problem in Charleston?

Heat, humidity, a high water table, and housing that ranges from pre-1900 downtown homes to tightly built new construction — all of it keeps indoor moisture high. Mold is the most-searched restoration problem in the Charleston area, which is why fixing the moisture source matters as much as removing the growth.

What does restoration cost?

It depends on the size of the affected area, how long moisture has been present, and whether it's a covered insurance claim. We give a clear written assessment before work starts — no surprise charges.

The tide doesn't wait

Every hour wet is a bigger job.

In Charleston's humidity, standing water is a mold problem on a short timer. Call the 24/7 line, or request a callback and we'll ring you.

Call now — 24/7 Request help